SHIPPING & RETURNS
SHIPPING POLICY
Welcome to our shipping policy. Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and associated costs. We believe in transparent communication to build trust and ensure your satisfaction with our services.
Minimum $40 Delivery orders within Abbotsford, Aldergrove and mission
Minimum $75 order within Langley and Surrey
Abbotsford, Aldergrove and mission orders will be sent out within 1-4 DAYS for delivery
Langley and Surrey orders will be sent out within seven days for delivery
Minimum $35 FOR CANADA plus shipping fees minimum $45 FOR USA plus shipping on mail orders
No orders will be prepared until payment is received
If your order is below the minimum order amount, it will not be prepared or sent out
IF YOU ARE IN THE USA PLEASE PAY USING PAYPAL.
RETURN & EXCHANGE POLICY
Full Returns offered within seven days Of receiving order with provided proof of reason for return.
You will not receive refund for candles you have burned or damaged.
Online Shop Credits will be issued for burned or damage candles
REFUNDS/CREDITS ISSUSED ONCE PRODUCT RETURNED
RETURN SHIPPING FEES ARE TO BE PAID BY CUSTOMER